Frequently asked questions

To check the status of your order, please log in to your account and visit the order history. There you will find all relevant information about your current and past orders.

Shipping within Germany is free of charge. Shipping costs apply to all other countries.

Yes, we offer international shipping. However, shipping costs and delivery times may vary depending on the destination. You will find this information during the ordering process.

You can contact our customer service team by email at info@klassy-store.com or via our contact form on the website. We will be happy to answer your questions and provide support.

We accept returns and exchanges according to our return policy. Please visit our returns page for detailed instructions and to start the process.

We currently accept American Express, Visa, Mastercard, Klarna, Paypal, Shop Pay, Sofortüberweisung, Sofort, Ideal, Union Pay, Google Pay and Apple Pay.

You can easily purchase our products via our website. Simply visit https://klassy-store.com/, select your desired items and follow the secure ordering process.

The protection of your personal data is a top priority for us. We use advanced security measures to ensure that your data is safe. Further details can be found in our privacy policy.

Signing up for a customer account gives you exclusive offers, order history, faster checkout and the ability to track the status of your orders.

If you have received a defective item, please contact our customer service. We will check the case and give you instructions for the exchange or refund.

Yes, all our products are 100% authentic. We work closely with trusted suppliers to ensure that every order is authentic and meets the highest standards. We place great importance on customer satisfaction and guarantee the originality of all the products we offer. Find out more here.